Support Policy

This support policy applies to Taligos Apps support requests for One Up, Taligo, and the Taligos website.

Effective date: April 2, 2026

How support works

Support is provided through the website support form and by email at hello@taligos.com.

What to include

For the fastest help, include the app name, device, operating system version, app version, a clear description of the issue, and steps to reproduce it. Screenshots are helpful when available.

Response times

We aim to respond in a reasonable time, but response times are not guaranteed.

Availability

Some features, apps, or support options may be unavailable, changed, delayed, or discontinued at any time.